Scott McKain

Scott McKain

Business Leader and Author

Scott McKain is an internationally known authority who helps organizations create distinction in
every phase of business and teaches how to deliver an “Ultimate Customer Experience®.”

He is the founder of a consulting and training company that explores the role of ultimate customer
experiences in creating enhanced client retention and revenue, and is the author of three #1
business bestsellers; all teaching how to expand profits, increase sales, and engage customers. McKain’s
latest book, released by publisher McGraw­ Hill and titled 7 Tenets of Taxi Terry, provides the specific
steps for every employee to create and deliver ultimate customer experiences.

Scott McKain’s presentations benefit from three decades of experience, combined with his innate talent
for articulating successful ideas. McKain has spoken before and consulted for the world’s most influential
corporations. He has presented his business strategies on platforms in all fifty states and seventeen
countries...from Singapore to Sweden; from Mexico to Morocco...from the White House with the President
in attendance; to conferences in Dubai and Abu Dhabi.

He has been honored with induction into the "Professional Speakers Hall of Fame." And, he is a member
of "Speakers Roundtable" ­­ an elite, invitation­only group of twenty business speakers considered by
many to be among the best in the world.

If you'd like to bring in Scott McKain to perform at your event, please fill out the "Request More Information" form on the right.

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