Speaker Profile Thumbnail for Bob Phibbs

Retail Expert & Business Strategist | CEO of The Retail Doctor | Speaker on Business Growth and Customer Experience

Bob Phibbs Speaking Fee: $10,000 to $20,000

Retail Expert & Business Strategist | CEO of The Retail Doctor | Speaker on Business Growth and Customer Experience

Speaker Profile Thumbnail for Bob Phibbs
Speaking Fee:
$10,000 to $20,000

Travels From:
EWR - Newark, NJ

Primary Topic Category:
Business & Entrepreneurship

Secondary Topic Category:
Customer Experience / Service

 

Bob Phibbs Speaker Profile: At A Glance

Bob Phibbs, known as The Retail Doctor, is a leading expert in retail strategy, customer experience, and business growth. As CEO of The Retail Doctor, he has helped brands like LEGO, Yamaha, and Duluth Trading Company increase sales and improve customer engagement. A sought-after keynote speaker, Bob shares actionable insights on leadership, sales, and the future of retail. He is also the author of The Retail Doctor’s Guide to Growing Your Business and a frequent media contributor on retail trends. With decades of experience, he empowers businesses to thrive in an ever-changing market.

Bob Phibbs, widely known as The Retail Doctor, is an internationally recognized business strategist, customer service expert, sales coach, and motivational speaker. With over three decades of experience in the retail sector, Bob has dedicated his career to revitalizing brick-and-mortar stores by focusing on customer-centric strategies and effective sales techniques. In 1994, Bob founded his consulting firm, The Retail Doctor, with the mission to provide training and inspiration to small and medium-sized businesses, helping them compete successfully in an evolving marketplace. Through this platform, he has collaborated with a diverse range of clients, including Fortune 500 companies such as LEGO, Yamaha, and Brother International, guiding them toward enhanced profitability and customer engagement. Recognizing the need for accessible and comprehensive sales training, Bob developed SalesRX, an online retail sales training program designed to transform sales teams and improve customer experiences. This initiative reflects his commitment to equipping retailers with practical tools and knowledge to navigate the challenges of modern retail environments. As a sought-after keynote speaker, Bob has shared his insights on business strategy, customer service, and sales across various media outlets, including appearances on ABC, Fox, MSNBC, and PBS. His expertise has also been featured in publications like The New York Times, The Wall Street Journal, and Entrepreneur. Bob's engaging and informative presentations have made him a respected figure in the retail industry, inspiring businesses to adapt and thrive in a competitive landscape.
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