Speaker Profile Thumbnail for Adrienne Boissy

Renowned Healthcare Innovator | Former Chief Experience Officer at Cleveland Clinic | Speaker on Patient Experience and Empathy in Medicine

Adrienne Boissy Speaking Fee: $10,000 to $20,000

Renowned Healthcare Innovator | Former Chief Experience Officer at Cleveland Clinic | Speaker on Patient Experience and Empathy in Medicine

Speaker Profile Thumbnail for Adrienne Boissy
Speaking Fee:
$10,000 to $20,000

Travels From:
CLE - Cleveland, OH

Primary Topic Category:
Healthcare

Secondary Topic Category:
Customer Experience / Service

 

Adrienne Boissy Speaker Profile: At A Glance

Adrienne Boissy is a renowned expert in patient experience and health care leadership. She served as the Chief Experience Officer at Cleveland Clinic and has been instrumental in shaping innovative patient-centered care models. Boissy is a respected voice in the industry, having received multiple accolades for her contributions to healthcare improvement. With her insightful perspectives, she captivates audiences worldwide, inspiring meaningful change in health care practices.

Adrienne Boissy, MD, MA, is a highly respected figure in the realm of healthcare and patient experience. She is renowned for her unwavering commitment to improving the quality of care through empathetic communication and patient-centered practices. Her journey into the healthcare field began long before she donned the white coat. Growing up in a family dedicated to service, Adrienne was inspired by the value of compassion, which has been a guiding principle throughout her career. Dr. Boissy completed her medical education at Boston University, where she also earned a Master's degree in Medical Ethics. This unique combination of disciplines sparked her deep interest in the relational aspects of healthcare. Over the years, she has balanced her clinical expertise with a passion for ensuring that patients feel heard, respected, and valued. Her insightful approach has clearly shaped her career path and her profound impact on the field. In her role as Chief Experience Officer at Cleveland ClinicÑa position she held from 2015 to 2021ÑDr. Boissy led numerous initiatives to enhance patient-doctor interactions and innovatively engaged with healthcare teams to instill a culture of empathy. Her leadership was instrumental in developing strategies that prioritized the patient's voice, improving both satisfaction and outcomes. She played a key role in establishing the Clinic's Office of Patient Experience, a testament to her visionary thinking and dedication to meaningful change in healthcare. Beyond administration, Dr. Boissy is also a practicing neurologist, specializing in Multiple Sclerosis. Her work in this challenging field is complemented by her commitment to teaching the next generation of healthcare professionals the importance of communication and empathy in medicine. As a teacher and mentor, she inspires those around her to pursue excellence in both science and service. Today, as a sought-after speaker, Adrienne Boissy continues to influence the healthcare industry by sharing her expertise on how to humanize care amidst technological advancements. Her presentations, grounded in evidence and enriched by her personal experiences, are enlightening guides for anyone involved in the healthcare journey. Through her work, she remains a powerful voice advocating for a healthcare system that fundamentally respects and responds to the human experience.
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