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Captivating Customer Service Speakers for Your Next Corporate Event
Are you a corporate event planner, HR professional, business executive, or conference organizer looking for the best customer service speakers to elevate your event?
This article introduces top customer service speakers who can inspire and transform your team’s skills.
Keep reading to discover speakers who can make a significant impact on your organization’s customer service excellence.
Top Customer Service Speakers for Corporate Events
Explore our handpicked options for your upcoming event. Interested in one? Reach out by clicking the button below.
1. Shep Hyken
Shep Hyken is a customer service expert and New York Times bestselling author. He has worked with companies like American Airlines, Aflac, and AT&T to improve their customer service strategies.
- New York Times bestselling author
- Certified Speaking Professional (CSP)
- Worked with Fortune 500 companies
Why you should hire Shep Hyken: He combines practical customer service strategies with engaging storytelling, ensuring your audience leaves with actionable insights.
2. Jeanne Bliss
Jeanne Bliss is a pioneer in the field of customer experience and the author of “Chief Customer Officer 2.0.” She has helped numerous companies build customer-centric cultures.
- Pioneer in customer experience
- Best-selling author
- Former executive at Lands’ End and Microsoft
Why you should hire Jeanne Bliss: Her experience in transforming company cultures will inspire your audience to put the customer first.
3. Micah Solomon
Micah Solomon is a customer service consultant and author known for his innovative approaches. He has been featured in Forbes and The New York Times for his work.
- Innovative customer service consultant
- Featured in major publications
- Author of “The Heart of Hospitality”
Why you should hire Micah Solomon: He brings fresh and effective customer service strategies that can be tailored to your company’s needs.
4. Chip Bell
Chip Bell is an internationally recognized authority on customer loyalty and innovative service. He is the author of several best-selling books on customer service.
- Expert in customer loyalty
- International speaker
- Author of multiple best-selling books
Why you should hire Chip Bell: His insights into creating memorable customer experiences will captivate and motivate your team.
5. John DiJulius
John DiJulius is a customer service expert and the author of “The Customer Service Revolution.” He has worked with companies like The Ritz-Carlton and Starbucks.
- Author of “The Customer Service Revolution”
- Consultant for major brands
- Dynamic keynote speaker
Why you should hire John DiJulius: His revolutionary ideas on customer service can help your team exceed customer expectations.
6. Scott McKain
Scott McKain is a keynote speaker and author specializing in creating distinction in customer service. He has delivered presentations for companies like Apple and BMW.
- Expert on customer service distinction
- Best-selling author
- Experienced with top global brands
Why you should hire Scott McKain: His unique approach to standing out in customer service will provide your team with valuable differentiation strategies.
7. Donna Cutting
Donna Cutting is a customer service speaker and author focused on creating red-carpet experiences for customers. She has worked with healthcare, hospitality, and retail industries.
- Expert in red-carpet customer service
- Author and consultant
- Experience with diverse industries
Why you should hire Donna Cutting: Her engaging presentations teach practical ways to treat every customer like a VIP.
8. Jeff Toister
Jeff Toister is a customer service expert and author of “The Service Culture Handbook.” He helps organizations develop customer-focused cultures.
- Author of “The Service Culture Handbook”
- Customer service consultant
- Culture development specialist
Why you should hire Jeff Toister: His expertise in building service cultures will help your organization foster long-term customer loyalty.
9. Marilyn Suttle
Marilyn Suttle is a speaker and author specializing in customer service excellence. She has been featured on major media outlets for her insights.
- Specialist in customer service excellence
- Author and speaker
- Media-recognized expert
Why you should hire Marilyn Suttle: Her proven techniques for customer service improvement will equip your team with effective skills.
10. Adam Toporek
Adam Toporek is a customer service expert and the author of “Be Your Customer’s Hero.” He focuses on practical strategies for frontline customer service.
- Author of “Be Your Customer’s Hero”
- Frontline customer service expert
- Practical strategist
Why you should hire Adam Toporek: His practical and actionable advice will empower your customer service representatives.
11. Teresa Allen
Teresa Allen is a customer service consultant and speaker known for her high-energy presentations. She is the author of “Common Sense Service.”
- High-energy presenter
- Customer service consultant
- Author of “Common Sense Service”
Why you should hire Teresa Allen: Her enthusiastic approach will inspire and energize your team to provide exceptional service.
12. Ron Kaufman
Ron Kaufman is a customer service expert and the author of “Uplifting Service.” He has helped organizations worldwide improve their service culture.
- Author of “Uplifting Service”
- Global customer service consultant
- Service culture specialist
Why you should hire Ron Kaufman: His global perspective on service excellence will bring fresh insights to your team.
13. Nancy Friedman
Nancy Friedman, known as the Telephone Doctor, is a customer service expert focusing on communication skills. She has worked with companies like Verizon and AT&T.
- Communication skills expert
- Known as the Telephone Doctor
- Experience with major telecommunications companies
Why you should hire Nancy Friedman: Her expertise in customer communication will improve your team’s interaction skills.
14. Teri Yanovitch
Teri Yanovitch is a customer service expert and former Disney Institute speaker. She specializes in creating service excellence.
- Former Disney Institute speaker
- Expert in service excellence
- Consultant for various industries
Why you should hire Teri Yanovitch: Her experience with Disney’s customer service principles will bring valuable insights to your team.
15. David Avrin
David Avrin is a customer service and marketing expert known for his engaging presentations. He is the author of “It’s Not Who You Know, It’s Who Knows You.”
- Customer service and marketing expert
- Engaging speaker
- Author of multiple books
Why you should hire David Avrin: His dynamic presentations will leave a lasting impact on your team and improve your service strategies.
16. Ruby Newell-Legner
Ruby Newell-Legner is a customer service expert specializing in the sports and entertainment industries. She has worked with clients like the NFL and NBA.
- Expert in sports and entertainment customer service
- Consultant for major sports leagues
- Engaging speaker
Why you should hire Ruby Newell-Legner: Her niche expertise will help your organization enhance fan and customer experiences.
17. Laurie Guest
Laurie Guest is a customer service expert and author of “The 10¢ Decision.” She is known for her practical and humorous presentations.
- Author of “The 10¢ Decision”
- Humorous and practical speaker
- Customer service consultant
Why you should hire Laurie Guest: Her relatable and entertaining approach makes learning about customer service enjoyable and impactful.
18. Mark Sanborn
Mark Sanborn is a leadership and customer service expert known for his book “The Fred Factor.” He has delivered presentations worldwide.
- Author of “The Fred Factor”
- Leadership and service expert
- International speaker
Why you should hire Mark Sanborn: His powerful storytelling and leadership insights will inspire your team to go above and beyond in customer service.
19. Marilyn Sherman
Marilyn Sherman is a motivational speaker specializing in customer service and leadership. She is known for her high-energy and engaging presentations.
- Motivational speaker
- Expert in customer service and leadership
- High-energy presenter
Why you should hire Marilyn Sherman: Her motivational style will energize your team and promote a positive customer service mindset.
20. Holly Stiel
Holly Stiel is a customer service expert and former concierge. She is known for her engaging and informative presentations.
- Former concierge
- Customer service expert
- Engaging speaker
Why you should hire Holly Stiel: Her unique perspective and practical advice will provide your team with new ways to enhance customer experiences.
21. Barbara Khozam
Barbara Khozam is a customer service expert known for her practical and humorous approach. She has worked with organizations like Kaiser Permanente and the U.S. Army.
- Practical and humorous speaker
- Experience with major organizations
- Customer service consultant
Why you should hire Barbara Khozam: Her engaging style and practical tips will make customer service training enjoyable and effective.
22. Steve Curtin
Steve Curtin is a customer service expert and author of “Delight Your Customers.” He focuses on creating memorable customer experiences.
- Author of “Delight Your Customers”
- Customer experience specialist
- Engaging speaker
Why you should hire Steve Curtin: His focus on delighting customers will inspire your team to exceed customer expectations consistently.
23. John Tschohl
John Tschohl is a customer service strategist and author of “Achieving Excellence Through Customer Service.” He has been recognized as a leading authority in customer service.
- Author of “Achieving Excellence Through Customer Service”
- Leading authority in customer service
- Customer service strategist
Why you should hire John Tschohl: His strategic insights and proven techniques will help your organization achieve excellence in customer service.
Book Customer Service Speakers with Ease
Booking the best customer service speakers for your corporate event is a breeze with Gotham Artists.
We streamline the process by providing detailed profiles, managing logistics, and ensuring seamless communication between you and the speaker.
Contact Gotham Artists today to elevate your event with top-notch customer service speakers.
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Article last updated on June 16th, 2024.