Leading Authority on 21st Century Teamwork, Collaboration, and Innovation, Bestselling Author, Ranked #1 of Top Women Keynote Speakers

Erica Dhawan
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Erica Dhawan At A Glance:

Erica Dhawan is the world’s leading authority on 21st-century Collaboration and Connectional Intelligence.

When leaders want to break team silos, drive exponential growth and innovate through teamwork, they call Erica Dhawan. Erica Dhawan is an internationally recognized leading authority, speaker and advisor on 21st century teamwork, collaboration and innovation. Named by Thinkers50 as the “Oprah of Management Thinkers”, she is the author of two books Get Big Things Done: The Power of Connectional Intelligence and Digital Body Language: How to Build Trust and Connection, No Matter the Distance. The world of business is increasingly digital and work practices have changed at a blistering rate. Erica shares innovative strategies to unlock the collective power of teams, build a culture of trust across any distance and create authentic engagement to ensure competitiveness. Rated #1 of Top Women Keynote Speakers and featured as one of the management thinkers most likely to shape the future of business, Erica frequently appears in Harvard Business Review, Fast Company, and WSJ. She holds degrees from Harvard, Wharton and MIT.

Erica uses the power of storytelling and humor paired with research findings to provide audiences with interactive, refreshing, practical strategies for modern innovation-driving teamwork.

  • Get Big Things Done: The Power of Connectional Intelligence

    We typically associate success with speed and smarts. But in today’s hypercompetitive world, even those gifts aren’t enough. Collaboration expert Erica Dhawan argues that the game changer is a thoroughly modern skill called Connectional Intelligence (CxQ). As radical a concept as Emotional Intelligence was in the 90s, Connectional Intelligence is turning people into superconnectors who accelerate innovation, break down silos and foster breakthrough impact.

    This dynamic, engaging, high-energy, fast-paced session will help participants understand the practice of using connectional intelligence as the key to purposeful collaboration, resilience, and business success. Attendees will shift the notion of collaboration from more meetings and emails to productive engagement that improves speed and quality of service, increases subject matter expertise and specialist sharing across silos, reduces cross-team dysfunction and delay, and eliminates duplicative work. Attendees will learn new insights and tools to accelerate the connected power of teams, become more agile and innovative, and drive breakthrough ideas and outcomes.

    Learning Outcomes:
    •Discover new ways to lead, inspire, and communicate with diverse teams through uncertainty
    •Learn how to keep cross team collaborations aligned, build trust, and foster motivation
    •Gain specific actions to inspire teamwork, innovation, resilience, revitalization, and results-driven progress
    •Behaviors to understand and build trust and connection, no matter the distance
  • Collaborate Faster and Further, Together

    Email replies that show up a week later. Video chats full of “oops... sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible - or are they? In her keynote, Erica combines cutting-edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and cultures. In person, we lean in, uncross our arms, smile, nod, and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. In this keynote, Erica Dhawan, author of the bestselling book DIGITAL BODY LANGUAGE will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation.

    Learning Outcomes:
    •Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don't intend to!)
    •Create cultures of maniacal clarity across email, phone, IM, text, video, and even live meetings
    •Develop a collaboration strategy that fosters valuable relationships, both in-person and online
    •End cultures of useless meetings, missed deadlines, and digital misunderstandings
  • Win Together: Build Resilient and High-Performing Teams in the Age of AI

    This isn't your ordinary keynote; it's a front-row seat to the future of inspiration and impact in the age of AI. WSJ Bestselling Author and award winning keynote speaker Erica Dhawan promises not just a talk but an immersive experience, where the secrets to unlocking peak performance and team spirit are revealed in the new world of work. Get ready to be captivated, motivated, and equipped with the tools to bring out the best in yourself and those around you.

    Discover the exact strategies to build 21st century teams that defy the odds, whether it's how to be a better leader in the AI revolution or turn challenges into triumphs in the digital-first world. Spoiler alert: AI won't replace us, but leaders who master it will redefine the game. Globally recognized teamwork expert Erica Dhawan provides actionable insights, equipping attendees with the knowledge and strategies to not only adapt to the changing landscape but to thrive in it.

    Key Takeaways:
    •Build Trust in Times of Change: Learn proven techniques to foster trust within teams amidst constant digital and AI transformation.
    •Thrive Amid Uncertainty: Gain actionable tips to enhance engagement, minimize friction, and confidently navigate the unpredictable terrain.
    •AI as a Leadership Tool: Recognize AI as an asset rather than a threat, and harness its capabilities for organizational success.
    •Cultivate Team Spirit: Uncover strategies to enhance collaboration, experimentation, and camaraderie within your teams.
  • Concrete Empathy: A Playbook for Leading Modern Teams to Innovation

    We live in a culture defined by a distinct empathy deficit: The boss who expresses displeasure without giving valuable feedback. The mansplaining colleague who has no interest in the opinions of others. The team member who spends most of the meeting texting and answering emails.

    Why is empathy today at such a low point? Fewer face-to-face interactions, an ever-accelerating pace of change, and an increasing number of matrixed teams working remotely.

    In this keynote, attendees will learn practical ways to activate Concrete Empathy to create cultures of psychological safety, employee engagement, wellbeing and innovation.

    Learning Outcomes:
    •Discover simple ways to signal understanding and empathy across difference and distance
    •Learn rules of thumb to avoid misunderstanding, ambiguity, and conflict
    •Gain tools to foster innovation and create lasting relationships both within your organization and with clients, customers and other key stakeholders
Erica delivered an outstanding keynote. Her message about digital body language could not be more relevant and timely than it is today.

— Bridget Dunn, Meeting Planner, Association for Talent Development

As a presenter at our organization's first large scale virtual conference, Erica delivered a keynote session that was not only engaging and thought-provoking, it was extremely relevant to what our organizational membership is currently experiencing. Erica's presentation took viewers outside of their home offices and truly felt like a live, in-person event.

— Hannah DeBevoise, AACSB International

Erica’s session was engaging, relevant, and actionable. She is thoughtful, inspirational, and smart with a contagious positive energy. All organizations and executive leaders would benefit from having her as an advisor to drive behavioral change, harness the power of networks, and think beyond traditional cohorts. She is a thought leader in the development of collaborative ways of working, improving productivity and customer engagement and experience.

— Lisa McCann, COO & Global Head of Customer Success and Delivery Services, Korn Ferry

Terrific. Our leaders were very engaged and had immediate practical takeaways. Erica made a big impact.

— Mike Fucci, Chairman Emeritus, Deloitte

Erica offers a profound look at how to foster inclusion and better leadership in our digital world.

— Billie Jean King, Founder, Billie Jean King Leadership Initiative

Non-verbal cues are vital to understanding each other. Now that so much communication happens online--and with the massive shift to distance learning and remote workplaces--we need Erica Dhawan’s book more than ever. In Digital Body Language, Erica shares tips and strategies for communicating effectively on chats, emails, and video calls, so everyone can successfully share and connect in the digital age.

— Sheryl Sandberg, COO of Facebook

Erica’s presentation was an absolute hit.

— Erik Spoelstra, Head Coach of Miami Heat

Erica Dhawan was an inspiring and provocative keynote speaker at our executive retreat. I highly recommend her and her work to senior executives seeking to build a thriving talent pool in the today’s world!

— Allen Hockenbury, Director at Deloitte

Erica was the keynote speaker at our 7th annual Women in Shared Services and Outsourcing event in NYC. She was excellent in all respects. Erica is a dynamic, thoughtful speaker. I would recommend her to any business with a multi-generational workforce.

— Barbara Melby, Partner, Morgan Lewis

Erica’s presentation was absolutely perfect for our leaders. Our group was diverse and Erica was a hit with everyone! Her storytelling style of presenting along with a healthy dose of informative case studies kept everyone engaged and interested–and excited about using connectional intelligence to transform our business.

— George Chavel, Chairman and CEO emeritus of Sodexo

Is your body language over Zoom sending the wrong signs?

Digital body language matters, but may look a little different than in-person social cues.

by Today

What Your Zoom Body Language Says About You

We all understand the importance of body language at work—the way that a colleague’s crossed arms might convey hostility or a manager’s feet on the desk might be an attempt to show dominance. But how ... Read more

by Newsweek

Do Your Remote Employees Feel Included in Meetings?

Many knowledge workers had their first stint of remote work during the pandemic quarantine this year. As we phase back into in-person meetings and office life, what lessons from our time away from the office can we ... Read more

by Harvard Business Review

Collaboration Through Communication

Regardless of how you handle face-to-face interactions, a new set of rules have emerged in the increasingly digital workplace. That was the message from Erica Dhawan, founder and CEO of Cotential, in her Tuesday ... Read more

by ATD

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