Best Selling Author & Communication Specialist

Mark Goulston
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Mark Goulston At A Glance:

Dr. Mark Goulston is considered one of the world's foremost experts and teachers of deep listening and real influence, after his book, "Just Listen" Discover the Secret to Getting Through to Absolutely Anyone, became the top book on listening in the world.

Dr. Mark Goulston is considered one of the world’s foremost experts and teachers of deep listening and real influence, after his book, “Just Listen” Discover the Secret to Getting Through to Absolutely Anyone, became the top book on listening in the world and his book, Real Influence: Persuade Without Pushing and Gain Without Giving In, co-authored with Dr. John Ullmen also became an international best seller.

He was an Assistant Clinical Professor of Psychiatry at UCLA for more than twenty years, is a Fellow of the American Psychiatric Association and expanded his work to training FBI and police hostage negotiators and was selected as one of the America’s Top Psychiatrist by the Consumers Research Council in 2005, 2006, 2010, 2011.

In addition to his seven published books, Dr. Goulston is a contributor to Harvard Business Review, Business Insider, Fast Company, Business Journals, Psychology Today and has appeared or has been quoted as a human psychology expert in the media including: Wall St. Journal, Forbes, Fortune, Inc, Investors Business Daily, New York Times, CNN, msNBC, CBS/ABC/NBC/BBC News, Oprah, Today and was the featured start of the PBS Special, “Just Listen.” In 2017 he wrote and performed in a one man show entitled: Steve Jobs Returns.

He speaks widely and globally on increasing immediate impact and lasting influence through listening and empathy ranging from the Fortune 500 to Harvard Business School to the Russian Federation in Moscow.

  • Follow Through - How to Make It Happen

  • Overcoming Resistance to Change in Others and Yourself

  • "Whoa!" "Wow!" "Hmmm..." "Yes!" How to Create Gotta Have It

  • Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life

  • The Secret to Getting Through to Anybody

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