Prof. Jochen Wirtz Speaking Fee: $10,000 to $20,000
Speaking Fee:
$10,000 to $20,000
Travels From:
SFO - San Francisco
Travels From:
SFO - San Francisco
Primary Topic Category:
Marketing
Primary Topic Category:
Marketing
Secondary Topic Category:
Technology
Secondary Topic Category:
Technology
Prof. Jochen Wirtz Speaker Profile: At A Glance
Jochen Wirtz is Vice Dean MBA Programmes and Professor of Marketing at the National University of Singapore (NUS). He is a leading authority on services marketing and management with more than 200 academic publications. His books include Intelligent Automation: Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human (2021), Services Marketing: People, Technology, Strategy (9th edition, 2022), and Essentials of Services Marketing (4th edition, 2023).
Professor Jochen Wirtz is a distinguished figure in the field of service marketing and management, renowned for his insightful research and impactful teaching. Currently serving as a Professor of Marketing at the National University of Singapore (NUS) Business School, his academic journey is deeply rooted in both practical and theoretical frameworks. With a Ph.D. in Services Marketing from the renowned London Business School, Prof. Wirtz has dedicated his career to exploring the intricacies of service industries and consumer behavior.
Born and raised in Germany, Prof. Wirtz's early experiences in the diverse European marketplace ignited his fascination with the service sector. This keen interest propelled him to pursue graduate studies that bridged the gap between business theory and real-world applications. Over the years, he has developed a robust understanding of service marketing, which he shares generously through his numerous publications, keynote addresses, and courses.
Prof. Wirtz's contribution to academia is significant, having authored and co-authored ten textbooks, including the highly acclaimed "Services Marketing: People, Technology, Strategy." This textbook, widely adopted by universities globally, reflects his expertise and commitment to advancing the field. His published works, many of which appear in leading journals, have earned him accolades and recognition from academic circles and industry experts alike.
Beyond his scholarly work, Prof. Wirtz is highly regarded for his engaging teaching style. He has been honored with several teaching awards that reflect his dedication to educating the next generation of business leaders. His ability to translate complex concepts into digestible insights makes him a favorite among students and professionals seeking to enhance their understanding of service dynamics.
Despite his academic commitments, Prof. Wirtz remains actively involved in professional consultancy and executive education. He is a sought-after advisor to businesses seeking to improve their service delivery and customer retention strategies. Prof. Wirtz's passion for elevating service excellence continues to inspire those around him, as he adeptly navigates the evolving landscape of global business practices.