Travels FromWashington, D.C.
At a glance:Sylvia Baffour is a leading emotional intelligence expert recently ranked among HubSpot’s Top 15 Female Motivational Speakers, alongside the likes of Oprah Winfrey and Mel Robbins. She uses her Dare to Care™ EI Framework to help individuals and organizations thrive and succeed with emotional intelligence strategies.
Sylvia Baffour is a Certified Psychological Safety Coach, Professional Speaker and Trainer recently ranked by HubSpot among the Top 15 female motivational speakers alongside the likes of Oprah Winfrey and Mel Robbins.
Sylvia has traveled far and wide, visiting more than 35 countries, living in eight and speaking five languages. Her global experiences give her a unique perspective and ability to connect with diverse audiences around the world.
For the past 18 years, Sylvia has leveraged emotional intelligence tools and strategies from her Dare to Care™ Framework to help organizations accelerate the growth and success of their leadership teams and staff companywide. Clients who have benefitted from Sylvia’s expertise include Whirlpool Inc., Capital One, SAP, NOAA, Doctors Without Borders, the World Bank, the Department of Transportation, and the Department of Defense to name a few.
Countless clients have shared consistent feedback praising Sylvia’s “contagious and captivating energy” and “remarkable ability to create an immediate connection with her audience through her storytelling and personalized presentation style.”
She is the host of an emotional intelligence podcast show and is the author of I Dare You to Care. A book focused on using emotional intelligence skills to inspire, influence and achieve remarkable growth.
Dare to Care™: How Leaders Inspire and Influence with Emotional IntelligenceAs an organization, you may be rewarding or promoting high performing individuals into leadership roles based on their intellectual and technical abilities. There is nothing wrong with this, unless… you ignore or overlook a crucial step. The step of ensuring that those very leaders are equipped with the right skills to handle the day-to-day challenges that arise from leading diverse teams. After all, we know that emotions drive people and people drive business outcomes.
The bottom line is that organizations excel when they have leaders who understand that they cannot thrive and succeed without; building trust; creating healthy productive relationships; and excelling at positively inspiring those they lead. Emotional intelligence, the currency of the 21st century, is the skillset that separates inspirational and influential leaders from those who are nothing more than their leadership title.
In this engaging and thought-provoking session, Sylvia Baffour uses her Dare to Care™ EI Framework, to provide leaders with practical tools and strategies they can use as they inspire and influence those in their charge.
Cultivate Resilience in the Face of Uncertainty and ChangeBuilding resilience and flexibility is all about understanding and managing the things that cause us to feel stressed and overwhelmed. In this interactive and engaging program, participants will be guided through the fundamentals of a proven four step Resilience Model designed to provide them with a basic understanding of the building blocks of resilience and flexibility.
Participants will be guided through numerous exercises that maximize their experiential learning and take-home value. This program will also illuminate the essential and foundational tools that enable them to productively embrace change, uncertainty, and challenging situations.
Participants will also be equipped with practical strategies they can use on a daily basis to better understand their own emotional state in order to recover and bounce back from adversity while feeling stronger and more capable than before.
Building a Healthy Work Culture in a Virtual WorldMany organizations continue to struggle with the complex challenges brought on by operating amid a global pandemic. Challenges that make it more difficult to sustain a healthy company
culture, maintain a high level of collaboration and innovation, and reduce attrition of talented employees.
While virtual happy hours and virtual whiteboard collaborations can be helpful tools, they alone are not enough in keeping employees engaged, motivated and productive. Emotional intelligence
is the skillset needed, and it separates companies that will thrive during uncertain or turbulent times from those who will fail.
In Building a Healthy Work Culture in a Virtual World, Sylvia Baffour shares strategies to help organizations become more deliberate about how they foster and build a culture of belonging in their workplace. One that leverages unique emotional intelligence approaches to empower employees and make them feel informed, heard, and connected. When people feel a sense of belonging, they become more inspired and significantly increase their productivity.
Dare to Care™: Humanizing Diversity and InclusionDiversity in workspaces in America today ought to reflect the multicultural and multi-faceted characteristics of the nation itself. Any organizations striving for greater levels of success understands that it is no longer enough to just claim to have the ‘diversity numbers’, if it doesn’t also mean you have a genuine environment of inclusion. One in which everyone within the organization feels seen, heard, and valued.
Humanizing diversity and inclusion is at the heart of what every organization should be doing if they are serious about bringing about positive and lasting change within their workforce. D&I is not a nice-to-have, it’s a business imperative.
Sylvia Baffour firmly believes that empathy really undergirds everything that diversity and inclusion is based on. In Humanizing Diversity and Inclusion, she therefore takes on a different approach to focus the D&I learning around foundational aspects of emotional intelligence such as self-awareness and empathy.
Embrace & Celebrate the Passionate Administrative Professional WithinIn many organizations, Administrative Professionals are increasingly asked to do more with less. All too often, they are the ‘Silent Warriors’ who don’t always get the credit for orchestrating, navigating, and keeping things together while functioning smoothly.
This program empowers participants with tools and techniques to help them maintain a passion for what they do, even in the face of difficult situations that can feel overwhelming. Allowing them to stay calm during challenging moments, while helping them balance everyday work-life stresses.
What an inspiring session, Sylvia. The connection between strengthening emotional intelligence and building a more inclusive and positive workplace makes so much sense. I’m so glad I had the opportunity to join your session today.
— Sara H., General Counsel, Whirlpool Inc.
Sylvia is a consummate professional and uniquely connects with her audience in every possible way. She was very well-prepared, shared great stories related to life and the program content, and was right on message with everything for our Corporate Retreat. The Corporate Team loved her. Without question, we would have Sylvia come back!
— Kenneth S., Director of HR, Somatus Inc.
Sylvia did an exceptional job presenting to our group. The effort she made to understand who we are, and the needs of our team was extraordinary. Her preparation was diligent, and her presentation was highly engaging and personalized.
— Maralyn L., Assoc. Dir of Quality Management, Penn Medicine
Our team thoroughly enjoyed Sylvia’s presentation at our recent All-Hands Town Hall meeting. We were impressed with her ability to quickly gain credibility with our audience by weaving her points into our theme, even referencing topics discussed in the previous, short session. She took the time to get to know our organization and presented a well-planned, customized message. She kept the interest of the audience and was interactive. We highly recommend working with Sylvia!
— Eileen M., Principal Project Manager, Capital One
If you are looking for a thought provoking, engaging and impactful speaker on the topic of emotional intelligence-- look no further than Sylvia. I brought Sylvia in to lead a session on Emotional Intelligence for an Equality Lounge hosted by my organization. Sylvia's presentation was very well received. She knows how to create an immediate connection with the audience, inspire self-reflection and move them to understand where they are on the spectrum of emotional intelligence.
— Gretchen N. VP of Global Engagement, SAP