Keynote Speaker and Bestselling Author

Sylvie di Giusto
Speaking Fee: $30,000 to $50,000

Travels From: TPA - Tampa, FL

Primary Topic Category: Company Culture / Employee Engagement / Teamwork

Secondary Topic Category: Customer Experience / Service

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Sylvie di Giusto At A Glance:

Sylvie di Giusto is an international speaker, personal branding and customer experience expert who takes her audiences on an informative, interactive and fun journey that will reveal how others perceive them and thus perceive the value of their abilities, their products and services and their company’s reputation.

“You’ve 7 seconds. Make them count!” says Keynote Speaker Sylvie di Giusto, CSP, who helps individuals and organizations explore how people make up their minds very quickly about them, and either open the door for them or slam it shut. Sylvie takes audiences around the world on an interactive and entertaining journey of self-discovery that reveals how the world sees them, and ultimately, how they see themselves. With her unique and thought-provoking presentations, she helps audience members to lead better, sell faster, and persuade instantly. She empowers them to master their first impressions in any professional environment and during customer interactions. Sylvie is one of less than 12 percent of speakers worldwide who received the Certified Speaking Professional designation by the National Speakers Association. She is the author of “The Image of Leadership” and “Why’d you post that?” and the mind behind dozens of online courses, including “How You Impress.”

  • You have 7 seconds. Make them count!

    People we meet make quick decisions about us. Should they hire us? Trust us? Buy something from us? It takes a blink of an eye, and like it or not, you are going to be judged. Your initial imprint on your customers is an important start to building a relationship with them. It will set the tone for the entire customer experience and influence their decision-making process. The good thing is that this impression is something you can control. Sylvie will show you how you can influence the message you send to others, and make customers buy faster . . . and return for more.

    Virtual Option Available
  • The Image of Leadership

    The most successful leaders make an unforgettable first impression. They immediately reveal who they are, what they represent as a leader, and how they serve the organization they work for. They influence the message they send to others by displaying a strong executive presence and by being mindful of the first impression they leave behind for their employees, clients, shareholders, and the industry they are part of. Sylvie will share how successful leaders shape and mold that first impression in their favor, and also that of their company.

    Virtual Option Available
  • YOUniform—How to attract and engage customers when everyone shows up the same

    Uniforms can be an effective tool for raising brand awareness or instilling trust and confidence among others. It might be tempting to think that consistency in uniforms automatically affects someone’s self-image or the image of an organization. However, many people struggle to represent themselves authentically while still representing their profession in an exemplary manner. Sylvie helps them understand that professional appearance is so much more than a uniform. Sending a strong positive message requires them to take pride in how they look and to ensure that team members do the same to show unity, integrity, identification, authority, and professionalism.

    Virtual Option Available
  • The Power of Choice

    In today's fast-paced world, professionals frequently find themselves operating on autopilot, particularly when it comes to choices that can have a profound impact on relationships with customers and peers. Truly successful organizations are those that empower their employees to make deliberate and considerate choices in all aspects of their daily operations. With hundreds of decisions needing to be made every day, how do companies help their employees make the right decisions?

    In her flagship keynote, Sylvie introduces the concept of "The POWER OF CHOICE"— an immersive learning and engaging experience, enhanced by cutting-edge 3D technology. Your attendees will go on a mind-bending journey, helping them to understand how the power of choice can be harnessed to create truly transformative experiences for your clients and employees.

    Sylvie's keynote is based on her five cornerstones of intelligence:

    - Appearance: Visual
    - Behavioral
    - Communication - Non-Verbal and Verbal
    - Digital Footprint - Intentional and Unintentional
    - Social Environment

    Virtual Option Available
  • Virtual Keynotes

    All of Sylvie’s programs are available as customized interactive online experiences with a high level of engagement that will inspire your team beyond the screen with practical take-aways which they can implement immediately. Sylvie is equipped with a professional studio setup (camera, sound, light) and has presented dozens of times virtually throughout her speaking career.
  • Videos on Demand

    Need a video or a video series customized for your specific needs and requirements? Sylvie is equipped with a professional studio setup (camera, sound, light) and has produzed hundreds of on demand videos that made her content available for employees and participants around the world. Her fun, engaging and professionally edited and produced videos can be hosted in your learning management system accompanied by additional learning material.
  • Online Courses

    Her short, yet content-rich, e-learning videos allow employees to learn fast and effectively. You can implement them for training before or after a conference to enhance and revolutionize the learning experience. Her online courses will extend and expand the value and impact of Sylvie’s presentation for the months to come and keep your attendees connected to the ideas and excitement of the conference.

Presenting The Post-Pandemic Consumer Solution

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