Shane Feldman Speaking Fee: Contact Us For Pricing

Too many leaders treat culture like an HR problem — a checkbox to tick after strategy and metrics are decided. The result is disengaged people, high turnover, and teams that underperform despite good strategy. Shane Feldman reframes leadership as a practiced way of travel: you don't arrive at culture, you journey there with deliberate habits and relationships that scale across a company. The Leadership Passport distills Shane's decade-plus of on-the-ground research across 100+ cities and the lessons that built Count Me In into a pragmatic roadmap for everyday leadership. Rather than abstract theory, this keynote offers a portable playbook for leaders to build trust, influence, and consistent belonging — whether you're leading a startup of 20 or a global team of thousands. PERFECT FOR TEAMS & LEADERS WHO ARE: • Responsible for improving retention and engagement in hybrid or distributed teams and need concrete habits to rebuild connection at scale • Leading cross-functional groups where influence matters more than authority and need tools to increase everyday trust and reciprocity • Designing leadership development programs that move beyond skills training to measurable shifts in how people show up and belong • Preparing people leaders for fast growth or post-merger integration and want repeatable practices to onboard culture as work gets more complex YOUR AUDIENCE WILL WALK AWAY WITH: • A clear, repeatable “passport” checklist of leader behaviors that convert occasional moments of connection into sustained team loyalty • Practical prompts to increase psychological safety and peer accountability without creating extra meetings or compliance overhead • Tactics to convert frontline stories and small wins into company-wide cultural norms that improve retention and productivity • A one-page action plan leaders can deploy the next week to measure improvement in influence, trust, and team belonging Leaders who treat culture like a practiced journey leave with both the map and the first steps to walk it tomorrow.

Organizations assume customers and employees are won by better features or higher pay. Shane argues a different truth: sustained advantage in today's market comes from the communities you build around your brand and teams. When relationships become a strategic asset, engagement, loyalty, and long-term value rise together. Drawing on Count Me In’s global network of 10+ million members and 30,000 ventures, Shane demonstrates how companies translate community-led practices into measurable business outcomes. This keynote connects community-building tactics with commercial priorities — from customer lifetime value to employee retention — and shows leaders how to measure what used to feel intangible. PERFECT FOR TEAMS & LEADERS WHO ARE: • Tasked with improving customer loyalty or reducing churn and want to shift from transactional interactions to ongoing community stewardship • Building employer brand and talent pipelines in competitive labor markets where culture is a key hiring differentiator • Scaling product adoption or social impact initiatives and need playbooks to mobilize ambassadors, partners, and micro-influencers • Designing measurement systems that tie engagement activities to concrete KPIs like retention rate, referral growth, and lifetime value YOUR AUDIENCE WILL WALK AWAY WITH: • A set of replicable community tactics that drive measurable increases in retention and referral activity within 90 days • Methods to identify and activate natural community leaders inside and outside the organization to amplify reach and trust • A practical rubric for linking community investments to revenue and retention metrics that leadership teams will fund • A roadmap to convert one-off events and campaigns into ongoing, measurable ecosystems that support brand resilience When community is treated as a strategic asset, your organization gains a defensible engine for growth and loyalty.

Companies face a modern paradox: technology promises connection, but people feel more disconnected than ever. That fracture is the single biggest risk to retention, creativity, and long-term performance. Shane Feldman shows how to design workplaces that reclaim attention through human connection — not through perks or policy alone. This talk synthesizes Shane's travel-informed research with practical tools executives can use to adapt to the future of work. From hybrid rhythms that preserve trust to rituals that anchor belonging, Shane’s approach centers on human systems that outlast organizational churn. Expect evidence-backed examples from global Fortune clients alongside stories from Count Me In’s youth-led ventures. PERFECT FOR TEAMS & LEADERS WHO ARE: • Rebuilding post-pandemic operating models and need frameworks to maintain culture across remote and in-person work • Facing rising voluntary turnover and want priority actions that improve early-career retention and manager effectiveness • Responsible for designing employee experience, DEI initiatives, or hybrid policies that must produce measurable behavior change • Seeking to future-proof leadership pipelines by cultivating the relational capabilities employees prioritize when choosing employers YOUR AUDIENCE WILL WALK AWAY WITH: • Concrete rituals and meeting designs that increase focus, trust, and cross-team alignment without adding more work • Early-career retention strategies informed by youth-led organizing that improve onboarding and mentorship outcomes • Practical guidelines for leaders to model presence and influence in hybrid settings, increasing team cohesiveness • A prioritized set of initiatives with projected impact and short-cycle measures to prove early wins to executives By focusing on connection as an operating principle, organizations can retain talent, accelerate innovation, and thrive amid disruption.