Speaker Profile Thumbnail for Frances Frei

Professor at Harvard Business School | Author of 'Unleashed' | Speaker on Leadership and Empowerment

Frances Frei Speaking Fee: $100,000 to $125,000

Professor at Harvard Business School | Author of 'Unleashed' | Speaker on Leadership and Empowerment

Speaker Profile Thumbnail for Frances Frei
Speaking Fee:
$100,000 to $125,000

Travels From:
SFO - San Francisco

Primary Topic Category:
Leadership and Management

Secondary Topic Category:
Business & Entrepreneurship

 

Frances Frei Speaker Profile: At A Glance

Frances Frei is a prominent professor at Harvard Business School, specializing in Technology and Operations Management. She is a globally recognized expert in leadership and strategy, known for her extensive research on how leaders create conditions for organizational success. Frei gained significant recognition during her tenure as Uber's Senior Vice President of Leadership and Strategy, where she led efforts to transform the company's culture. She is also a best-selling author and a celebrated keynote speaker, focusing on themes such as trust, service excellence, and inclusive leadership.

Frances Frei is a distinguished professor at Harvard Business School, where she teaches Technology and Operations Management. Her academic work focuses on how leaders can create the right conditions for organizations and individuals to thrive, particularly through excellence in strategy, operations, and culture. She is widely celebrated for her breakthrough research and engaging teaching methods, having developed one of Harvard's most popular courses on business models that consistently delight customers. In 2017, Frei took on the role of Senior Vice President of Leadership and Strategy at Uber, tasked with navigating the company through a challenging period of cultural and strategic transformation. Her efforts at Uber emphasized building trust and developing a robust leadership framework, which she later shared in her widely viewed TED Talk, "How to build (and rebuild) trust." Frei is the co-author of several influential books, including "Uncommon Service: How to Win by Putting Customers at the Core of Your Business," "Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You," and "Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems." These works focus on practical strategies for achieving service excellence, empowering teams, and driving organizational change. Beyond her writing and teaching, Frei is a sought-after speaker who delivers keynotes on various topics such as building trust, inclusive leadership, and achieving service excellence. Together with her wife, Anne Morriss, she co-hosts the "Fixable" podcast, offering actionable leadership advice. Recognized by Thinkers50 as one of the world’s most influential business thinkers, Frei continues to inspire leaders globally with her insights and expertise.
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